Visibility Workflow Now VisFlow | Reinventing Reconditioning

Visibility Workflow, a Raleigh, NC based business unveils new branding along with expansion plans focused on the East Coast of the United States. With the continued market headwinds in the automotive industry around supply chain issues, customer sentiment and interest rate impacts, the need for cost control, depreciation and floorplan management as well as speed to “truly front line ready” has never been as important.

Visibility Workflow is becoming VisFlow as we go beyond software and do not just provide visibility but really exist at the intersection of visibility and workflow optimization. Born out of an industry problem identified by the founder Braxton Bell while providing detail services to a large auto group, VisFlow is a real-time “peopleware” solution that decreases downtime and increases speed to truly front-line ready. Our real-time solution addresses the real challenges of reconditioning and puts a certified reconditioning specialist on your site, walking your lots to deliver an accurate view of every vehicle at every stage of the process and providing a single solution with a single invoice.

VisFlow is reinventing reconditioning leveraging onsite Program Managers and an industry leading platform to create an environment where car dealerships and lot service providers can thrive together. Using data driven decisions, VisFlow can shave up to 40% off a dealership's time to line (through all cosmetic repairs) and save accounting and used car departments hours per week in processing time.

This time frees your team up to focus on acquiring, appraising, pricing and selling pre-owned inventory. Buy with confidence knowing that VisFlow will have your inventory standing tall fast.

So what does “truly front-line ready mean”? There are a number of key metrics the industry tracks from time through mechanical, time to detail and time from purchase to photos being online. While each are critical measures in your sales cycle for used vehicles, knowing when a vehicle is fully reconditioned to market has not had the same focus. We- owes, late bills and charge backs are so commonplace they each have their own term and process to handle within the fixed ops and accounting departments. VisFlow aims to eliminate the we-owe, the charge back and the late billings through our bundled service price and digital accounting platform. Not only will you know what the base reconditioning cost is for each unit upon trade or purchase, your accounting team can see and post all pre-book and approved extra work orders to the vehicle the same day you decide to retail it.
This level of transparency and accountability is transformative for dealership operations and the relationship between departments like sales, finance, used cars and service. That said, the ability for a mobile lot service provider to operate with increased efficiency is probably even more impactful to their bottom line. The VisFlow approach leverages our on site program manager not only as an extension of the dealership team - but as a virtual work order writer for lot service providers. Our PMs walk each inventory unit and assign repair orders to the vehicle based on the dealership’s standards as well as the lot service provider pricing program. Those pre-approved POs are then queued and dispatched to the appropriate worker in the system when the vehicle is ready for them. This allows the lot service technician to be more efficient and productive with their time adding close to 2-3 hours per day of production that was previously spent on walking the lot, getting POs approved and then getting invoices signed at the end of the day.

Real people.
Real data.
Real results.
Our people + our platform = The VisFlow Difference.